Insights & News | ConceptPlus Solutions

Insights & Perspectives

Thought leadership, technical deep-dives, and company news from the team at ConceptPlus.

Latest Articles

AI & Automation
What a Proper Copilot Pilot Looks Like
Denis Egan

What a Proper Copilot Pilot Looks Like

Six weeks, two workflows, one clear answer. Quantified time savings, real evidence, and a business case before the renewal lands.

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AI & Automation
Where Does Our Data Go? The Answer, and One Nuance to Know
Denis Egan

Where Does Our Data Go? The Answer, and One Nuance to Know

Contractually: not used to train AI models. Geographically: stored within the EU. GDPR: fully in scope. One exception worth knowing before you deploy in a regulated environment.

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AI & Automation
What Can Microsoft 365 Copilot Agents Actually Do for FM & Operations Teams?
Denis Egan

What Can Microsoft 365 Copilot Agents Actually Do for FM & Operations Teams?

AI doesn't replace operational judgement. It amplifies the people who have it. Here is what agents can do, and where expert design still matters.

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Business Intelligence
Your CMMS Handles the Ops. Does It Handle the Reporting?
Denis Egan

Your CMMS Handles the Ops. Does It Handle the Reporting?

Licensing decisions are coming anyway. Might be time to ask a harder question about what you're paying for — and whether there's a better way.

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Industry Commentary
Microsoft 365 Licensing in 2026: Two Things, One Name
Denis Egan

Microsoft 365 Licensing in 2026: Two Things, One Name

Both called "Copilot." Very different price tags. M365 base pricing expected to rise in 2026. Here's what's real, what's optional, and what to watch out for in proposals.

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Recent engagements

A selection of programmes we have recently delivered

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